I make the process super easy and convenient- go to our Order Page, click on whatever you'd like to order, add it to your cart, and the website walks you through everything!

I take it from there! On the morning of delivery, this is what happens (this same info is included in the order confirmation email you receive when checking out):

1. I will text the recipient (at the phone number you provided) on the morning of delivery with a tracking link that includes our ETA, delivery location, and driver description!PLEASE let them know to expect our text- I don't want them to think it's spam! If there is a conflict, I let them know to contact me (919-391-0343) ASAP so I can work it out with them!

2. I will email you an update when I get your order in the oven and have texted the recipient (typically before noon). I will include the personalized tracking link so you can see exactly what the recipient sees!

3. I will text the recipient a second text message a few hours before delivery to remind them of our exact ETA. If they have a conflict, it's very important they contact me ASAP to resolve it! We strive to run right on time!

4. I will text the recipient a third text message when the driver is 2 mins away so they know precisely when to meet us. If your order is going to a mailroom, they will be told to ignore this message.

*If the recipient does not respond when we arrive,we won't be able to wait longer than 2 minutes (we can't run late for our next deliveries). We will leave their box in the safest nearby location & will text them a photo! We do everything we can to avoid leaving the delivery unattended, but we don't have an alternative if the recipient doesn't reply to us. We are not responsible for the delivery once it has been left. This is why it is imperative the recipient reads their texts & notifies me of any conflicts!

5. I will email you a delivery confirmation once we've delivered. I would truly appreciate a 5-star Google review, and if there are any issues you can always contact me at 919-391-0343!

We deliver to 10 total universities and all the surrounding communities!!

On a daily basis, we deliver to UNC, Duke, NC State, Meredith College, and Elon!

On a monthly basis, we deliver to ECU, UNCW, High Point, Wake Forest, and UNCG!

I bake everything fresh to order during the day, and typically deliver in the evenings (all deliveries usually fall between 5-9PM)! I provide an even narrower delivery range based on the delivery location below.

On the morning of delivery, I will reach out to the recipient with an exact ETA.

Chapel Hill - We deliver every weekday (Monday - Friday) around 6-7PM.

Durham - We deliver every weekday (Monday - Friday) around 8-9PM.

Raleigh - We deliver every other weekday (Mon, Wed, & Fri) around 7-8PM.

Elon - We deliver twice a week (Tu & Th) around 5-6PM.

Mebane / Hillsborough / Graham -We deliver every weekday (Monday - Friday) between 6-9PM.

All other delivery cities - We deliver to all other cities & universities once a month (typically around holidays).

If we deliver on a weekend, the delivery will usually be around lunch time or early afternoon (typically between Noon-4PM).

If we deliver on a weekday, the delivery will usually be in the evening (typically between 6-9PM).

Visit our ORDER page to click on the city to view our upcoming delivery dates!

I make our delivery process as flexible (and easy) as possible! Just place your order through our ORDER page and I will text the recipient directly to coordinate all the logistics! This is exactly what will happen:

1. On the morning of delivery, the recipient will get a text with our ETA, your name (the person who ordered), and a personalized tracking link where they can view all details! The link includes our ETA, delivery location, and a description of the driver.

If the ETA doesn't work for the recipient, they are prompted to text us ASAP at 919-391-0343. I will be flexible and work with them! I can try and change the delivery time, meet them somewhere else, deliver to a friend/roommate/RA/front desk, leave their box hidden somewhere, deliver the following day, etc.

2. You will receive an email once the order is in the oven, and I will include the tracking link I texted to the recipient so you can view it too!

3. A few hours before we deliver, the recipient will receive a second text reminder to reiterate our ETA.

4. When we are 2 minutes away, the recipient will receive a third text reminder so they know exactly when to come meet us (or if we are delivering to a mail room/friend/house, they can just ignore this message)!

5. Finally, we will send you a final email once we have successfully delivered. That way you know your order made it to the recipient!!

Please note that if the recipient does not respond to us when we arrive at the scheduled ETA, we will have to leave their box in the safest nearby location and text them a photo. We do everything we can to avoid this, but there's no alternative if the recipient doesn't respond to us. We are not responsible for the delivery once it has been left. Thank you for understanding!

The further advanced notice you give, the better! I highly recommend ordering multiple days in advance so I reserve your delivery spot. At a minimum, I ask all orders be placed with at least a 1+ day notice.

The website will allow you to order up until 11PM for the following day! Because I bake everything myself, I can't deliver same-day (this is why the website will not allow you to select today's date when you checkout).

We can book out 1 week or more around holidays, so I recommend ordering at least 1 week before holidays to make sure your desired delivery date is still available!

We take allergies extremely seriously. We created an entire Allergy Guide with all the details you need to make an informed decision! CLICK HERE to view our Allergy Guide!

We do have some Gluten-Friendly options!

We take wheat allergies & sensitivities very seriously. We created an entire Allergy Guide with all the details you need to make an informed decision! CLICK HERE to view our Allergy Guide, be sure to scroll down to the Wheat Allergy section!

We take dietary preferences very seriously. We created an entire Allergy Guide that includes information about vegetarian and vegan options! CLICK HERE to view our Allergy Guide, be sure to scroll down to the Vegetarian and Vegan sections!

We currently do not have a storefront and are delivery-only! We operate as a state inspected and certified home processor through the NC Department of Agriculture Food and Drug Protection Division, and are proud to have built a separate bakery kitchen for all our baking!

If you have any other questions, you can reach us by sending a message through our Contact Us page, calling or texting us at (919) 391-0343, emailing us at OlliesGreatBakery@gmail.com, or messaging us on Facebook or Instagram @OlliesGreatBakery. I will do my best to reply within a day or as soon as possible.

For urgent communications, calling or texting (919) 391-0343 is fastest!