Click a question to see our answer!

Frequently Asked Questions

Where do you deliver?

We deliver to 5 universities (and all surrounding communities) on a daily basis: UNC, Duke, NC State, Meredith College, and Elon! We deliver to 5 other universities on a monthly basis: ECU, UNCW, High Point, Wake Forest, and UNCG!

When do you deliver?

I bake everything fresh to order during the day, and typically deliver in the evenings (all deliveries usually fall between 6-10PM)! I provide an even narrower delivery range based on the delivery location below.

On the morning of delivery, I will reach out to the recipient with an exact ETA to confirm their availability.

Chapel Hill - We deliver every weekday (Monday - Friday) around 6-8PM.

Durham - We deliver every weekday (Monday - Friday) around 8-10PM.

Raleigh - We deliver every other weekday (Mon, Wed, & Fri) around 8-10PM.

Elon - We deliver twice a week (Tu & Th) around 6-8PM.

All other delivery cities - We deliver to all other cities & universities once a month (typically around holidays). If we deliver on a weekend, the delivery will usually be around lunch time or early afternoon (usually between 11AM-6PM). Visit our ORDER page to click on the city to view our upcoming delivery dates!

How do you coordinate delivery?

I make our delivery process as flexible (and easy) as possible! Just place your order through our ORDER page and I will text the recipient directly to coordinate all the logistics! We hand deliver right to the entrance of dorms, apartments, condos, and houses. If the recipient is unavailable during the time we arrive, I will work with them on a solution (ie: changing the delivery time, meeting them somewhere else, delivering to a friend/roommate/RA/front desk, delivering the following day, etc).

How far in advance should I order?

The more advanced notice you give, the better! I highly recommend ordering multiple days in advance so I reserve your delivery spot. At a minimum, I ask all orders be placed with at least a 1+ day notice. Because I bake everything myself, I can't deliver same-day (this is why the website will not allow you to select today's date when you checkout).

What about allergies?

I am personally allergic to tree nuts, so I know how important it is to be clear when it comes to allergies! For liability reasons, I cannot promise any item is 100% allergen-free even if it does not directly contain that allergen. You can view our full allergen policy here. If you are willing to accept the risk of possible cross-contamintion, please notify us of your allergy by email ( before ordering!

​Here is a list of the major allergens that our items directly contain.

​Brownies* contain wheat, milk, eggs, and soy.

Delights contain wheat, milk, eggs, soy, and peanuts.

Cookies* contain wheat, milk, eggs, and soy.

Flourless Peanut Butter Cookies contain eggs and peanuts.

Cupcakes contain wheat, milk, eggs, and soy.

Pumpkin and Banana Breads contain wheat, eggs, and soy.

Cinnamon Swirl Eggnog Breads contain wheat, eggs, milk, and soy.

Fudges* contain milk and soy.

Chocolate Peanuts contain peanuts, milk, and soy.

Vegan Chocolate Peanuts contain peanuts.

*All peanut and PB (peanut butter) flavored items contain peanuts & all Hershey Chunk flavored items may contain tree nuts.

​For peanut allergies, the products with the least risk of cross-contamination are cookie cakes and cupcakes.

What about gluten-free?

As with my allergen policy, I cannot guarantee any item is 100% gluten-free even if it does not directly contain gluten. I do handle flour frequently, so there is always the risk of cross-contamination. That being said, I do make some items that do not contain gluten directly! I offer Flourless Peanut Butter Cookies, Chocolate Peanut Clusters, Classic Fudge, Peanut Fudge, and Peppermint Fudge. Please notify me of any food sensitivity or allergy by email ( before placing your order!

What about vegan?

I currently offer Vegan Chocolate Peanut Clusters that do not contain any animal products! You can find this item on our order page (near the bottom of the page). For more information, feel free to contact us via message on our Contact Us page, call/text (919-391-0343), or email (

Do you have a storefront?

We currently do not have a storefront and are delivery-only! We operate as a state inspected and certified home processor through the NC Department of Agriculture Food and Drug Protection Division, and are proud to have built a separate bakery kitchen for all our baking!

Any other questions?

If you have any other questions, you can reach us by sending a message through our Contact Us page, calling or texting us at (919) 391-0343, emailing us at, or messaging us on Facebook or Instagram @OlliesGreatBakery. I will do my best to reply within the same day or as soon as possible!