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Frequently Asked Questions

Where do you deliver?

We deliver to 5 universities (and all surrounding communities) on a daily basis: UNC, Duke, NC State, Meredith College, and Elon! We deliver to 5 other universities on a monthly basis: ECU, UNCW, High Point, Wake Forest, and UNCG!

When do you deliver?

I bake everything fresh to order during the day, and typically deliver in the evenings (all deliveries usually fall between 6-10PM)! I provide an even narrower delivery range based on the delivery location below.

On the morning of delivery, I will reach out to the recipient with an exact ETA to confirm their availability.

Chapel Hill - We deliver every weekday (Monday - Friday) around 6-8PM.

Durham - We deliver every weekday (Monday - Friday) around 8-10PM.

Raleigh - We deliver every other weekday (Mon, Wed, & Fri) around 8-10PM.

Elon - We deliver twice a week (Tu & Th) around 6-8PM.

All other delivery cities - We deliver to all other cities & universities once a month (typically around holidays). If we deliver on a weekend, the delivery will usually be around lunch time or early afternoon (usually between 11AM-6PM). Visit our ORDER page to click on the city to view our upcoming delivery dates!

How do you coordinate delivery?

I make our delivery process as flexible (and easy) as possible! Just place your order through our ORDER page and I will text the recipient directly to coordinate all the logistics! We hand deliver right to the entrance of dorms, apartments, condos, and houses. If the recipient is unavailable during the time we arrive, I will work with them on a solution (ie: changing the delivery time, meeting them somewhere else, delivering to a friend/roommate/RA/front desk, delivering the following day, etc).

How far in advance should I order?

The more advanced notice you give, the better! I highly recommend ordering multiple days in advance so I reserve your delivery spot. At a minimum, I ask all orders be placed with at least a 1+ day notice. Because I bake everything myself, I can't deliver same-day (this is why the website will not allow you to select today's date when you checkout).

What about allergies?

We take allergies extremely seriously. We created an entire Allergy Guide with all the details you need to make an informed decision! CLICK HERE to view our Allergy Guide!

What about gluten-friendly options?

We do have some Gluten-Friendly options!

We take wheat allergies & sensitivities very seriously. We created an entire Allergy Guide with all the details you need to make an informed decision! CLICK HERE to view our Allergy Guide, be sure to scroll down to the Wheat Allergy section!

What about vegetarian & vegan?

We take dietary preferences very seriously. We created an entire Allergy Guide that includes information about vegetarian and vegan options! CLICK HERE to view our Allergy Guide, be sure to scroll down to the Vegetarian and Vegan sections!

Do you have a storefront?

We currently do not have a storefront and are delivery-only! We operate as a state inspected and certified home processor through the NC Department of Agriculture Food and Drug Protection Division, and are proud to have built a separate bakery kitchen for all our baking!

Any other questions?

If you have any other questions, you can reach us by sending a message through our Contact Us page, calling or texting us at (919) 391-0343, emailing us at OlliesGreatBakery@gmail.com, or messaging us on Facebook or Instagram @OlliesGreatBakery. I will do my best to reply within the same day or as soon as possible!